Who we are
Eudata is a system integrator and product vendor that offers services and products dedicated to the world of Contact Center and CRM.
Eudata has a clear vision of the future of contact centers, we see multichannel platforms that deliver video services, presence based engagements and mobile access. This will be done with agents that can work everywhere, using web access via fast and secured connections. This will be the future, but we know how to do this today...
Eudata mission is to deploy the Multichannel and Video call center using our technologies in conjunction to the market leader ones. In concrete, we work with system integrators that using our solutions can implement innovative infrastructure that bring to the customers a real value in terms of new business opportunities and costs reduction. With a perfect mix of strategic vendor alliances and a solid R&D, Eudata is seeing a wide market to be addressed both for Eudata and for all the partners that want to work with us.
In the last few years Eudata got great results and increased its business in several areas, especially in the video contact center.
We're now perceived as the leader in the market of Video Contact Center, and we'll continue to push this area.
Our idea is to work with system integrators, supporting them in their local business with our products and specialized services, in order to provide them an "easy to engage" support in delivering Multichannel solutions for Customer Care.
We're also working to create new products and open new business areas, like the Smart Grid one.