tabs homepage
 | LET'S TALK ABOUT WCS!WCS is an Enterprise Level platform that provides multiple communication channels to grant the interaction between users and contact center agents or experts. This interaction should be activated through different media (chat, audio, video, collaboration) from web pages or mobile devices. Users have the opportunity to set up a communication through a media,switch from one to another or parallel use another one. Learn more... |
| GET WCS RUNNING EASILYThe only pre-requisites to use WCS from a PC or in a Kiosk are a web browser and an Adobe Flash player installed (99% of computer connected to internet). WCS has no other platform or operating system needs. It runs on Windows, Linux and Mac on all the browsers supporting Adobe Flash. To run WCS on mobile device you may need to download the app from the market (IOS or Android supported).Easy don't You think!? | |
Press News + WCS Connector + NTTDATA
Press news:The history and future of Multichannel Contact Center, in collaboration with Loft Media Publishing.
Eudata Customer Contact 2013, see the details here.
An inside look to eudata from the point of view of our C.E.O. Sandro Parisi.
Read the article of BtoB magazine focused on Luxhora with the interview of Sandro Parisi
WCS CONNECTOR for UCCX Cisco Contact Center Express (UCCX) interoperability tested with the new WCS connector. Take a look at the supported features
WCS on UCCX
The collaboration with our partners continues with success. Click here to see what they say about us and our products.
In Mediolanum:
Banca Mediolanum launched the service Click to Call & Chat with the Call Center based on WCS.
Watch online videos:
www.bancamediolanum.it/1615.htm
www.bancamediolanum.it/1616.htm